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Program Information
The world of computers is fast changing, and you can keep up with the times with 91茄子's Desktop Support program of study. It鈥檚 an ideal way to learn installation and management of computer hardware and operating systems. Upon completion of the program, you鈥檒l earn a certificate.
Using the Microsoft Academic Alliance, this program is unique and cost-effective. Students can obtain some Microsoft software free or at a reduced cost. The program is perfect if you wish to become proficient in help desk operation, computer repair, and computer sales and service.
This program is very hands-on, a plus for those wishing to get up to speed as quickly as possible. The program complements other 91茄子 computer programs of study. Not all program courses are offered on-line or every year. Computer scholarship opportunities are available throughout the department. For those wishing to continue toward a bachelor鈥檚 degree, some classes will transfer to four-year institutions.
Students who complete this certificate will earn credit toward completion of the Computers: Network and System Administration A.A.S degree.
Job Outlook
This program is designed to place students into the workforce upon completion of this one-semester certificate. This program provides the fundamentals of computer hardware and operating system support.聽Graduates have the skills necessary to problem-solve for a variety of end-users, and are prepared for entry-level聽support and help desk positions. The job market for graduates is stable, and individuals with soft-skills are in demand.聽Students who wish to earn an advanced degree should consider enrolling in one of 91茄子鈥檚 associate degree programs in the computer field.
What will you do
812 Jobs (2020)
-12.6% Change from 2020-2025
Data is from the Omaha Metropolitans Area, and the seven counties in Southwest Iowa that 91茄子 serves
Wages
- Entry: $13.07
- Average: $15.45
- Experienced: $23.34
First Semester | ||||
| SPC 122聽-聽Interpersonal Communication | 3.0 Credit(s) | |||
| NET 790聽-聽PC Support I | 3.0 Credit(s) | |||
| CSC 121聽-聽Operating Systems | 3.0 Credit(s) | |||
| NET 795聽-聽Desktop Support Practicum | 1.0 Credit(s) | |||
| PHI 142聽-聽Ethics in Business | 3.0 Credit(s) | |||
| NET 315聽-聽Cloud Systems Administration | 3.0 Credit(s) | |||
Semester Total: 16.0 Credits | ||||
Total Semester Hours Required: 16.0 | ||||
Notes:Students must earn a 鈥淐鈥� or higher in all required courses in order to graduate. | ||||
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Program Outcomes
Upon the successful completion of the program students will:
- Demonstrate leadership and teamwork skills to collaborate and design solutions to business case problems.
- Demonstrate ability to troubleshoot, repair, upgrade and maintain PC hardware and software.
- Demonstrate proficiency in providing assistance to computer users.
Program Disclaimers
- Salary information from EMSI Analyst Database